Remote Monitoring & Management

As an independent consultant, I am available to assess how well your Remote Monitoring and Management (RMM) is working for your business and provide recommendations to ensure you are making the most of your investment. I also provide other services, such as creating PowerShell scripts, API Integrations and Data Warehousing, improving productivity, visibility and business strategy.

For the past 12 years, I have been working at Kaseya and then Datto, consulting with Managed Service Providers (MSPs) and IT Departments clients, to ensure they were getting the most out their RMM tool by delivering health checks, training, implementation and develop custom reports and scripts.

Remote Monitoring & Management services:

  • Increase Automation

  • PSA/CRM Integrations

  • AV or Backup Integrations

  • Reduce Security & Cyber-threats

  • PowerShell Scripting

  • RMM Training & Implementation

  • RMM Heath Checks

  • RMM API Programming

  • Custom development

  • Custom Reports & Dashboard

IT Automation Consultant Services

In many cases, companies are simply not getting the most value from their investment. This can be attributable to many factors, but typically the issues lie in the lack of proper business process alignment, inadequate integration and/or sub-optimal use and adoption of the products by the organization. I can assess your company’s current situation and assist you in a course of action to drive greater value realization of your investment.

I can assist you to ensure the implementation is a success from a people, process and technology perspective. For specific solutions, I’m able to provide IT Automation Consulting Services, driving the requirements definition, solution design, configuration, deployment and integration of the chosen product or cloud solution.

IT Automation Consultant Services:

  • Automate your Managed Services

  • Implement Change Management

  • Improve your RMM or PSA tools

  • Build customer Service Portals

  • Implement Service Desk

  • Custom Reports & Dashboards

  • Implement Cloud Solutions

  • Improve Network Infrastructure

  • Configure Network & Server Monitoring

  • Implement Data Center/Hosting & Cloud Solutions

  • Implement Data Backup and Storage Solutions

  • Cyber Security Planning & Implementation

Development & Scripting

IT automation is the use of instructions to create a repeated process that replaces an IT Professional’s manual work, but it requires that someone has the time and skills to create the IT automation you desire.

If you don’t have the skills in-house or do not have the time to add an additional project, I can help develop your scripts or train your staff.  Scripting can be very powerful, especially when you already have an RMM tool as you automate your on-boarding, keep applications up to date, collect data from the end-points and proactively monitor your systems and network.

I also can help to store current and historical data in one single place from one or more disparate sources, so you can analyse your data and create reports improving visibility and business strategy!

Development & Scripting Services:

  • Automation of manual tasks

  • Automate your Service Desk

  • API integrations

  • PowerShell scripting

  • SQL programming

  • Web Development (PHP & ASP.NET)

  • C# applications

  • Data Migrations

  • Data Warehousing

  • Power BI dashboards & reports